Return Policy – The Pattern Atelier

At The Pattern Atelier, we want you to be completely satisfied with your purchase. If you wish to request a refund, please review our return policy for digital products:

Eligibility for Refund

• You must notify us of your intent to return the digital product within 14 calendar days of the delivery date.

• Once notified, you will have an additional 14 calendar days to complete the return process.

• Please note that this policy applies to all digital products. Customized or specially licensed digital items are non-refundable.

Return Process

1. Submit a Request

To request a return, please fill out the return form available on our website or contact our support team via the Contact Us page.

2. Follow Instructions

After receiving your request, we will contact you with detailed instructions for the return process. This may include steps to deactivate access to the digital product or other verification measures.

3. Verification and Completion

Refunds will be processed after the return process is completed and the digital product has been verified.

Important Notes

• The buyer is responsible for any applicable costs associated with the return process, such as access or usage restrictions on the digital product.

• Refund processing may take up to 14 days once the return is verified. Refunds to credit or debit cards may take an additional 3-5 business days to reflect in your account.

Need Assistance?

If you need help or have questions about the return process, please contact us through the Contact Us page. Our team is here to make the process as seamless as possible.

Thank you for choosing The Pattern Atelier!